This course is focused squarely on leadership skills development for the senior manager. In this 2½-day program, Robin will lead participants through the following:
- How to identify and overcome your personal leadership weaknesses
- Why and how to make accountability the core of your dealership culture
- How to establish, communicate and manage expectations
- How to lead difficult employees
- How to plan your workforce and enhance your bench strength
Call the NCM Institute at 866.756.2620 for more information or to register.