Explore Blogs from Industry Experts
Automotive Comparison Guide: Dealer Consulting Services
WRITTEN BY: ROBERT PETERSON Posted on 04 23, 2024
Automotive sales require more than a great inventory. Rather, it demands a strategic business approach to all operations, one that allows dealers to elevate their annual goals. An automotive consultant can help ensure you’re set up for success—and that begins by laying out your consulting wants and needs.
Read More
Top Automotive Consulting Skills Every Dealership Should Look For
WRITTEN BY: RICK WEGLEY Posted on 08 22, 2023
Automotive consulting provides guidance and direction to create an effective improvement plan. Here are the skills you should look for in your consultant.
Read More
Fixed Operations Metrics to Watch & Learn From
WRITTEN BY: RICK WEGLEY Posted on 09 27, 2022
When it comes to the fixed operations side of the business, there’s a lot of important metrics to measure and manage, but Customer Pay RO Count, Customer Pay Labor Gross Profit (YoY), and Customer Pay Hours Billed (YoY) warrant special attention. If we aren't selling cars, then we're not getting customers, and if we're not retaining long-term customers, it could be catastrophic for service. Read our latest Up to Speed blog to learn more about these three key service work metrics; how they relate to customer pay, warranty work, and internal reconditioning; and, most importantly, how you can improve them for a healthy and growing dealership.
Read More
Calculated Control: How to Manage Effective Labor Rate
WRITTEN BY: RICK WEGLEY Posted on 07 18, 2022
Contrary to some points of view, you can make an impact on effective labor rate – but first let’s wrap our minds around calculating the number itself. In this Up to Speed blog, NCMi instructor Rick Wegley breaks down the metric and how changes to services with some overlap can help you improve on it. Click read more for the full blog
Read More