NCMi's Effective Leadership course focuses on development of leadership skills and how to enhance them. The course will cover accountability management, workforce planning, coaching your team, and much more. By understanding the concepts presented, you will become more consistent in your leadership style which will help you guide your team to a higher level of performance.
In this course, students will experience instructor-led interactive discussion, department analysis tools, and classroom lecture.
Class Length: 1 ½ days
Key Objectives & Competencies:
- Develop and enhance dealership culture using a “Best Practices” checklist
- Improve your hiring practices through the Perfect 4-Step Interview Question
- Did It Today (DIT) sheets that will assist in managing expectations throughout your organization
- Create organization charts, job descriptions, and schedule regular one-on-one meetings