Develop and Train to Retain Your Best
Develop and Train to Retain Your Best

General Management Executive Program (GMEP)

More than just a dealer academy, the NCMi General Management Executive Program (GMEP) is a practical and comprehensive education program that prepares current and future dealers and managers for long-term automotive careers.

GMEP spans across 11 months, meeting for 3 ½ days every-other month for a total of six sessions. During this timeframe, students take a deep dive into each dealership department: sales, service and parts, and the accounting office are just some of what's included. Students will learn how each department operates, what drives performance, what obstacles to watch for, and how to lead their team to success.

Throughout the program, students will utilize NCM’s proprietary Guarantee of Action (GOA) plans, as well as review and critique the dealership’s NCM financial composite.

This program will help students develop the necessary knowledge, skills, and abilities to be a successful executive in today’s competitive retail automotive industry.

Session One:

  • Accountability Management and Financial Understanding
  • Opportunity Management in Variable Operations

Session Two:

  • Service and Parts Department Management
  • Sales and Gross Planning for Variable Operations

Session Three:

  • Service and Parts Department Management (continued)
  • Introduction to Used Vehicle Management

Session Four:

  • Used Vehicle Management (continued)
  • Digital Marketing and Internet Management

Session Five:

  • Digital Marketing and Internet Management (continued)
  • General Sales Management

Session Six:

  • Financial Services Management
  • Analysis to Lost Profit Opportunities
  • SSI and CSI Management
  • Review of Each Department

General Management Executive Program (GMEP)

Cost:
$9,750 | Per Seat
Requirements:
None
Recommended for:
Future General Manager/Dealer Principals (High Potential Employees), Planned Succession Personnel, General Managers, Managing Partners, Dealer Principals, and COOs

Course Dates & Availability

March 2018 Kansas City, MO Available

Call the NCM Institute at 866-756-2620 for more information or to register.

I have been in the business now for over 21 years. I wish I had the opportunity to take this course earlier in my career. GMEP has given me the education to become a high performing General Manger. Thank you NCM for investing in NCMi.

Brad Cox, General Manager, Scholfield Honda

This is an incredible course structure. It is a wealth of knowledge, led by a team of industry experts.

Brad Knight, General Manager, Van Horn Ford

The best part of the class has been dialogue with the other students. The amount of experience in the room is unbelievable, being somewhat new to the industry I've been able to increase my knowledge 10 fold in a very short period of time.

Mike O’Donnell, Fixed Operations Director, Tim Lally Chevrolet

Great curriculum, clear, concise, and very pertinent to any manager in the industry. Sign up for sure.

Richard Tackett, General Manager, Duval Ford

NCM's GMEP will be an essential element to my future success as a GM/Operator (and hopefully owner).

Tony Pan, General Sales Manager, Toyota of Plano

Tuition/Refund Policy

Annual Tuition: $9,750. A $3,000 nonrefundable deposit required at time of application with balance due 14 days prior to class start. Early registration discount applies for applications received before January 5, 2017. Refund schedule will be as follows:

  • Cancellation on or before Session 1 – $6,000
  • Cancellation on or before Session 2 – $4,500
  • Cancellation on or before Session 3 – $2,000
  • No refund will be awarded after completion of Session 3.

Graduation Policy

Students must attend five out of six sessions, as well as successfully complete all session exams. If a conflict prevents attendance at a session, it can be made-up at the next available date, barring market conflicts. No more than three sessions can be made up.