Steve Hall


Steve Hall is a full-time instructor for the NCM Institute Center for Automotive Retail Excellence and is responsible for the development of the Institute’s Fixed Operations training curriculum, with emphasis in express service management, collision management and parts and accessory management. Over the past 25+ years, Steve’s experiences have encompassed almost every aspect of the retail automotive service, parts and body shop business. He was an equity partner in two dealerships, and has held management positions in all areas of auto dealership Fixed Operations, including Service and Parts Director and Vice President of Fixed Operations over 19 stores.