Client Services Manager
Michelle works out of Moncton, New Brunswick, Canada, as NCM Business Management Solutions’ Manager of Client Services. She communicates with the OEM and dealer clients to provide training and assistance with financial reporting.
Michelle knows the products and services NCM offers can assist dealers with managing the financial aspects while also determining areas of improvement. Additionally, she’s used her experience as a former fixed operations manager to assist and offer recommendations to enhance the product and user experience for both OEMs and dealers.
During her tenure as a fixed ops manager for Hyundai Canada, Michelle won Service Manager of the Year award for 3 years in a row.
She holds a bachelor's of business with a major in accounting from St. Francis Xavier University. Michelle enjoys horseback riding, hiking with her dog, and beekeeping.