Human Resources & Operations Manager
Jillian is a human resources and operations manager who works with NCM’s most valuable resource, the employee owners, providing guidance and leadership in support of the operations of the business. After joining NCM in 2001, Jillian worked alongside our data processing, print services, and support staff departments, and would eventually manage all three areas of the business. Jillian knows that working with such foundational teams have provided her a wealth of homegrown knowledge and unique understanding of NCM's clients' needs. After transitioning into her role in human resources, Jillian began her work to support employee onboarding, relations, and development.
Throughout her tenure at NCM, Jillian has been a primary means of information regarding the general operations and processes of the company. Her main purpose is to guide and direct the company towards a goal of improving performance, productivity, and efficiency through the provision of effective methods and strategies.
Outside of work, Jillian enjoys exploring the outdoors and going on extended trips with her family in their RV.