LEADERS IN DATA-DRIVEN DEALERSHIP SUCCESS

Meet NCM's greatest asset—our people.

Our team is comprised of retail automotive veterans with years of experience in improving dealership operations. Our consultants and moderators have spent their careers developing the leadership skills and unique insight required to help good businesses become better through financial benchmarking, peer collaboration, consulting, and education.

NCM also employs experts in the fields of accounting, IT, meeting planning, data management, customer retention, HR, marketing, project management, client training and education, software, and travel. All NCM employees contribute to the success of the business as a whole. Meet our entire team below!

Executives
Paul Faletti, Jr.-V3 Paul Faletti, Jr.-Fun-V2

Paul Faletti, Jr.

President & Chief Executive Officer

Heather Beall-V3 Heather Beall-Fun-V2

Heather Beall

Chief Human Capital Officer

Gerald Kuehl-V3 Gerald Kuehl-Fun-V2

Gerald Kuehl

Vice President & Chief Financial Officer

Angie Tucker-V3 Angie Tucker-Fun-V2

Angie Tucker

Executive Administrative Assistant

Jillian Hawkins-V3 Jillian Hawkins-Fun-V2

Jillian Hawkins

Director, Corporate Execution

Human Resources
Heather Beall-V3 Heather Beall-Fun-V2

Heather Beall

Chief Human Capital Officer

Mayya Bower-V3 Mayya Bower-Fun-V2

Mayya Bower

Organizational Development Manager

Kelsey Kennedy-V3 Kelsey Kennedy-Fun-V2

Kelsey Kennedy

Human Resources Generalist

20 Groups & Consulting
Trevor Robinson-V3 Trevor Robinson-Fun-V2

Trevor Robinson

Vice President of Client Solutions & Business Development

Richard Ackman-V3 Richard Ackman-Fun-V2

Richard Ackman

Moderator/Consultant

Andrea Baker-V3 Andrea Baker-Fun-V2

Andrea Baker

Moderator/Consultant/Instructor

Joe Basil-V3 Joe Basil-Fun-V2

Joe Basil

Moderator/Consultant/Instructor

Brent Carmichael-V3 Brent Carmichael-Fun-V2

Brent Carmichael

Moderator/Consultant/Instructor

Bernie Clement-V3 Bernie Clement-Fun-V2

Bernie Clement

Moderator/Instructor/Consultant

Kevin Cunningham-V3 Kevin Cunningham-Fun-V2

Kevin Cunningham

Moderator/Consultant

Brian Faulkenberry-V3 Brian Faulkenberry-Fun-V2

Brian Faulkenberry

Moderator/Consultant

Kirk Felix-V3 Kirk Felix-Fun-V2

Kirk Felix

Moderator/Consultant

Randy Fluharty-V3 Randy Fluharty-Fun-V2

Randy Fluharty

Moderator/Consultant/Instructor

NCM Institute
Brandiss Drummer-V3 Brandiss Drummer-Fun-V2

Brandiss Drummer

Vice President of Education & Client Programs

Cassie Allen-V3 Cassie Allen-Fun-V2

Cassie Allen

Major Accounts & Program Manager

Danny Anderegg-V3 Danny Anderegg-Fun-V2

Danny Anderegg

NCMi Instructor

Andrea Baker-V3 Andrea Baker-Fun-V2

Andrea Baker

Moderator/Consultant/Instructor

Joe Basil-V3 Joe Basil-Fun-V2

Joe Basil

Moderator/Consultant/Instructor

Melissa Budgetts-V3 Melissa Budgetts-Fun-V2

Melissa Budgetts

NCM Institute Operations Manager

Brent Carmichael-V3 Brent Carmichael-Fun-V2

Brent Carmichael

Moderator/Consultant/Instructor

Bernie Clement-V3 Bernie Clement-Fun-V2

Bernie Clement

Moderator/Instructor/Consultant

Tony DiGerolamo-V3 Tony DiGerolamo-Fun-V2

Tony DiGerolamo

Learning and Development Administrator

Lily Firnhaber-V3 Lily Firnhaber-Fun-V2

Lily Firnhaber

Institute Coordinator

Randy Fluharty-V3 Randy Fluharty-Fun-V2

Randy Fluharty

Moderator/Consultant/Instructor

Steve Hall-V3 Steve Hall-Fun-V2

Steve Hall

NCMi Instructor

Katlin Spoon-V3 Katlin Spoon-Fun-V2

Katlin Spoon

Major Accounts & Program Coordinator

Software: axcessa & HealthCheck
Tom Richards-V3 Tom Richards-Fun-V2

Tom Richards

Vice President of NCM Labs

Jared Bowers-V3 Jared Bowers-Fun-V2

Jared Bowers

Sales Consultant

Bonnie Clift-V3 Bonnie Clift-Fun-V2

Bonnie Clift

Software Education Specialist

Julie Hekking-V3 Julie Hekking-Fun-V2

Julie Hekking

Software Education Specialist I

Rebecca Jewkes-V3 Rebecca Jewkes-Fun-V2

Rebecca Jewkes

Software Education Specialist II/Team Lead

Ronnie Mills-V3 Ronnie Mills-Fun-V2

Ronnie Mills

Product Portfolio Consultant

Kim Mishmash-V3 Kim Mishmash-Fun-V2

Kim Mishmash

Software Solutions Admin Support

Rick Morley-V3 Rick Morley-Fun-V2

Rick Morley

Software Education Specialist II

Kayla Thomas-V3 Kayla Thomas-Fun-V2

Kayla Thomas

Software Education Specialist I

Whitney Young-V3 Whitney Young-Fun-V2

Whitney Young

Software Education Specialist II

Business Mgmt Solns: core & echo
Stacey Stewart-V3 Stacey Stewart-Fun-V2

Stacey Stewart

Vice President of Business Management Solutions

Mounir Ashkar-V3 Mounir Ashkar-Fun-V2

Mounir Ashkar

Client Services Support Analyst

Lisa Baxter-V3 Lisa Baxter-Fun-V2

Lisa Baxter

Reporting Analyst

Jason Beal-V3 Jason Beal-Fun-V2

Jason Beal

Sr. Software Developer

Samuel Belliveau-V3 Samuel Belliveau-Fun-V2

Samuel Belliveau

Reporting Analyst

Shriya Bhosale-V3 Shriya Bhosale-Fun-V2

Shriya Bhosale

Senior Software Developer

Martin Boudreau-V3 Martin Boudreau-Fun-V2

Martin Boudreau

Sr. Customer Service Application Specialist

Jas Cajigal-V3 Jas Cajigal-Fun-V2

Jas Cajigal

Project Coordinator

Michelle Casey-V3 Michelle Casey-Fun-V2

Michelle Casey

Director, Client Services

Veronique Comeau-V3 Veronique Comeau-Fun-V2

Veronique Comeau

Configuration Architect

Ravikiran Davagni-V3 Ravikiran Davagni-Fun-V2

Ravikiran Davagni

Intermediate Quality Assurance Analyst

Travel Solutions
Nikki Kiser-V3 Nikki Kiser-Fun-V2

Nikki Kiser

Travel Solutions Manager

John Craig-V3 John Craig-Fun-V2

John Craig

Corporate Travel Consultant

Polly Shugart-V3 Polly Shugart-Fun-V2

Polly Shugart

Corporate Travel Consultant

Client Engagement Center
Whitney Davis-V3 Whitney Davis-Fun-V2

Whitney Davis

Client Engagement Specialist

Robin Smethers-V3 Robin Smethers-Fun-V2

Robin Smethers

Client Engagement Specialist

Client Svcs & Mtg Coordinators
Tiffany Divine-V3 Tiffany Divine-Fun-V2

Tiffany Divine

Support Staff Manager

Justine Russell-V3 Justine Russell-Fun-V2

Justine Russell

Support Staff Manager

Lory Britt-V3 Lory Britt-Fun-V2

Lory Britt

Client Services & Meeting Coordinator

Gwen Brown-V3 Gwen Brown-Fun-V2

Gwen Brown

Client Services & Meeting Coordinator

Penny Correa-V3 Penny Correa-Fun-V2

Penny Correa

Client Services & Meeting Coordinator/Purchasing Agent

Kristin Davis-V3 Kristin Davis-Fun-V2

Kristin Davis

Client Services & Meeting Coordinator

Shameon Harris-V3 Shameon Harris-Fun-V2

Shameon Harris

Client Services & Meeting Coordinator

Frenchelle Harrison-V3 Frenchelle Harrison-Fun-V2

Frenchelle Harrison

Client Services & Meeting Coordinator

Chelsea Joseph-V3 Chelsea Joseph-Fun-V2

Chelsea Joseph

Client Services & Meeting Coordinator

Debbie Lawson-V3 Debbie Lawson-Fun-V2

Debbie Lawson

Client Services & Meeting Coordinator

Accounting
Lauri Mak-V3 Lauri Mak-Fun-V2

Lauri Mak

Director of Finance Reporting

April Bagnall-V3 April Bagnall-Fun-V2

April Bagnall

Staff Accountant

Lauren Butler-V3 Lauren Butler-Fun-V2

Lauren Butler

Staff Accountant

Donna Cravens-V3 Donna Cravens-Fun-V2

Donna Cravens

Payroll Administrator

Kristen Darrach-V3 Kristen Darrach-Fun-V2

Kristen Darrach

Billing Specialist

Austin Gude-V3 Austin Gude-Fun-V2

Austin Gude

Staff Accountant

Lauren Humbarger-V3 Lauren Humbarger-Fun-V2

Lauren Humbarger

Accounts Payable Specialist

Rachel Jancek-V3 Rachel Jancek-Fun-V2

Rachel Jancek

Billing Specialist II

Stacey Kennedy-V3 Stacey Kennedy-Fun-V2

Stacey Kennedy

Accounting Manager

Sara McCall-V3 Sara McCall-Fun-V2

Sara McCall

Sr. Accounts Receivable Specialist

Data Services
Emily Bodenheimer-V3 Emily Bodenheimer-Fun-V2

Emily Bodenheimer

Data Specialist II

Jamie Daniel-V3 Jamie Daniel-Fun-V2

Jamie Daniel

Data Services Manager

Rebecca Donaldson-V3 Rebecca Donaldson-Fun-V2

Rebecca Donaldson

Data Specialist I

Molly Leason-V3 Molly Leason-Fun-V2

Molly Leason

Data Specialist II

Elizabeth Meeker-V3 Elizabeth Meeker-Fun-V2

Elizabeth Meeker

Data Specialist I

Mindy Meyer-V3 Mindy Meyer-Fun-V2

Mindy Meyer

Data Specialist I

Stephanie Nichols-V3 Stephanie Nichols-Fun-V2

Stephanie Nichols

Data Specialist I

Dyan Turney-V3 Dyan Turney-Fun-V2

Dyan Turney

Data Specialist I

Andrew Weddle-V3 Andrew Weddle-Fun-V2

Andrew Weddle

Data Specialist

Marketing
Ty Sechler-V3 Ty Sechler-Fun-V2

Ty Sechler

Content Specialist

Information Technology
Darren Bradshaw-V3 Darren Bradshaw-Fun-V2

Darren Bradshaw

Vice President of Information Technology

Josh Beeman-V3 Josh Beeman-Fun-V2

Josh Beeman

Salesforce Developer

Kelly Bishop-V3 Kelly Bishop-Fun-V2

Kelly Bishop

Salesforce Administrator I

David Campbell-V3 David Campbell-Fun-V2

David Campbell

Application Developer

Trish Christensen-V3 Trish Christensen-Fun-V2

Trish Christensen

Product Development Specialist

Stephen Clark-V3 Stephen Clark-Fun-V2

Stephen Clark

Salesforce Platform Manager

Sean Daly-V3 Sean Daly-Fun-V2

Sean Daly

Scrum Master

Tiffany Fulton-V3 Tiffany Fulton-Fun-V2

Tiffany Fulton

Product Development Specialist

Charles Graham-V3 Charles Graham-Fun-V2

Charles Graham

Sr. Application Developer

Brian Habrock-V3 Brian Habrock-Fun-V2

Brian Habrock

Application Architect

Stephen Hale-V3 Stephen Hale-Fun-V2

Stephen Hale

Product Development Specialist

Jillian Hawkins-V3 Jillian Hawkins-Fun-V2

Jillian Hawkins

Director, Corporate Execution

Hannah Robinow-V3 Hannah Robinow-Fun-V2

Hannah Robinow

Salesforce Developer

7 YRS AVG TENURE
170+ TEAM MEMBERS
100% EMPLOYEE-OWNED
70 YEARS YOUNG