Welcome to NCM's Up to Speed Blog
Welcome to NCM's Up to Speed Blog

#AskNCM: My Service Advisors Can’t Meet at the Same Time. How Can I Train Them?

Written By: NCM Institute
Posted on March 17, 2016

This question comes up during every service management class at the NCM Institute: How can I train my service advisors when we can’t all meet as a group? It’s a challenge that every service department faces, whether you’re a big shop or small. NCM expert, Steve Hall, gives you his take on the problem and offers his “coaching from the sidelines” technique as a solution.

Have you tried Steve’s technique in your service department? How did it go? Want to #AskNCM a question? Email us at askncm@ncmassociates.com!

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