Articles from Automotive Industry Experts
Articles from Automotive Industry Experts

Explore Blogs from Industry Experts

Why-Dealers-Are-Taking-About-Expense-Control-and-Training

Why Dealers Are Talking About Expense Control and Training

WRITTEN BY: Kevin Cunningham
Posted on October 31, 2019

If you want to quickly see an increase in performance, profitability, and employee commitment, give your associates more training, coaching, and attention.

NCM Travel Insider Scottsdale

NCM Travel Insider: Scottsdale

WRITTEN BY: Nikki Kiser
Posted on October 17, 2019

NCM’s Travel Solutions team highlight one of our 20 Group clients' favorite cities for both leisure and 20 Group meetings, Scottsdale.

How This Service Department Went from Worst to First

How This Service Department Went from Worst to First

WRITTEN BY: NCM Associates
Posted on October 10, 2019

Learn how one auto group committed to new processes and revolutionized the service department at First Texas Honda in Austin, Texas.

Pickup Additional Service and Deliver Improved Profits and CSI

Pick Up Additional Service and Deliver Improved Profits and CSI

WRITTEN BY: George Gowen
Posted on October 03, 2019

Recently, a dealer presented to their 20 Group an idea that dramatically improved their service profits while simultaneously improving their CSI! Read this blog to find out how they did.

Mark-Up-Factor-Gross-Profit-Percentage-Calculations

Mark-Up vs Gross Profit Percentage in Your Parts Department

WRITTEN BY: Lee Michaelson
Posted on September 26, 2019

A large portion of managers don’t fully understand the difference between mark-up and gross profit percentage. In this blog, NCM will help explain the differences to maximize your profitability.