Welcome to NCM!
From the 20 Group: Charitable Donation Program
NCM Expert, Steve Kain, breaks down an idea a 20 Group member had for how to handle charitable donations throughout the year.
Are You Chasing Flawed Metrics? Part 2
NCM Moderator, Jerry Powers, touches on Hours per RO in the second part of his Chasing Flawed Metrics series.
Sustainable and Profitable in a Changing Market
NCM Moderator, George Gowen, takes a look at being sustainable and profitable in a changing market as it pertains to inventory from the manufacturer.
Is Your Hard Turn Policy Costing You Deals and Money?
NCM Moderator, Tony Albertson, breaks down the negative impact a hard and fast turn policy can have on your bottom line.
The Simplest Common Denominator
Jeff Lampton takes a look at how to measure the service department using a single labor hour.