Articles from Automotive Industry Experts
Articles from Automotive Industry Experts

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Family buying a car

Creating the Customer Experience: Do You Have "It?"

WRITTEN BY: George Gowen
Posted on August 09, 2018

Successful dealers of the future will be those who create a customer-driven process. But what kind of process does the customer want? Expert George Gowen has the answer.

Football huddle

Sales Managers vs Desk Managers: Get Your Best Players Back in the Game

WRITTEN BY: Steve Emery
Posted on July 19, 2018

Expert Steve Emery shows us how dealers are getting their best players off the bench and back in the game!

5-18-2018

The Dealer’s Guide to Breaking Even

WRITTEN BY: Leo Hart
Posted on May 18, 2018

Expert Leo Hart instructs you to focus on the break even point. Then, and only then, should you focus on profit.

Dealership-employees-at-table

How to Control Expenses Across Departments

WRITTEN BY: Leo Hart
Posted on April 12, 2018

Discover the best advice on cross-departmental expense control from expert Leo Hart.

Service technician under car hood

Unveiling the Secret to Service Profitability

WRITTEN BY: Lycia Jedlicki
Posted on March 15, 2018

Is it possible to increase profits without spending more money? Find out how from expert Lycia Jedlicki in her latest article.