Articles from Automotive Industry Experts
Articles from Automotive Industry Experts

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Family buying a car

Creating the Customer Experience: Do You Have "It?"

WRITTEN BY: George Gowen
Posted on August 09, 2018

Successful dealers of the future will be those who create a customer-driven process. But what kind of process does the customer want? Expert George Gowen has the answer.

Football huddle

Sales Managers vs Desk Managers: Get Your Best Players Back in the Game

WRITTEN BY: Steve Emery
Posted on July 19, 2018

Expert Steve Emery shows us how dealers are getting their best players off the bench and back in the game!


The Dealer’s Guide to Breaking Even

Posted on May 18, 2018

Expert Leo Hart instructs you to focus on the break even point. Then, and only then, should you focus on profit.


How to Control Expenses Across Departments

Posted on April 12, 2018

Discover the best advice on cross-departmental expense control from expert Leo Hart.

Service technician under car hood

Unveiling the Secret to Service Profitability

WRITTEN BY: Lycia Jedlicki
Posted on March 15, 2018

Is it possible to increase profits without spending more money? Find out how from expert Lycia Jedlicki in her latest article.