Articles from Automotive Industry Experts
Articles from Automotive Industry Experts

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It’s Survival of the Fittest in the Collision Industry

It’s Survival of the Fittest in the Collision Industry

WRITTEN BY: Steve Hall
Posted on February 06, 2020

If you want your collision center to thrive, it’s critical for your dealership to evaluate your equipment and people.

Steve Hall 2 AskNCM

#AskNCM: How Can I Get More Out of My Paint Booth?

WRITTEN BY: NCM Institute
Posted on April 13, 2017

How many vehicles can your dealership paint in a day? A week? A month? Discover NCM Instructor Steve Hall’s model to improve paint booth efficiency.

Steve Hall 2 AskNCM

#AskNCM: What Are the KPIs I Need for a Good Collision Center?

WRITTEN BY: NCM Institute
Posted on October 18, 2016

Is your department up to par? Steve Hall breaks down the critical numbers you need to gauge collision center performance.

Steve Hall 1 AskNCM

#AskNCM: How Can I Grow My Collision Division When DRPs Are Locked Up?

WRITTEN BY: NCM Institute
Posted on September 08, 2016

NCM expert Steve Hall gives you a step-by-step tutorial to build your collision business.

Collision Center person polishing car

Video: How to Repair Your Collision Center

WRITTEN BY: Steve Hall
Posted on June 02, 2016

Collision isn’t just about repairing vehicles, says NCM expert, Steve Hall, it can also fix your customer retention problems.