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#AskNCM: Top Questions from The Service Department
This week, we are going to look back at 3 recent questions we hear from managers. Automotive experts, Steve Hall and Rick Wegley, will use their decades of experience in retail automotive to help you develop a better service department.
How Carvana is Changing Used Vehicle Sales, Part 2
While it may seem like Carvana has it all, there are many advantages that a traditional dealership has over the online retailer. Let’s talk about Carvana’s shortcomings and how you may be able to capitalize on them.
How Carvana is Changing Used Vehicle Sales
In this recent blog, we break down how Carvana is changing used vehicle sales. We take a look at some strengths of Carvana, which are best practices to implement at your business.
#AskNCM: How Should I Structure My Pay Plans?
No pay plan is a substitute for sound management; but the right plan, coupled with the right management focus, will produce the desired results. Recently, automotive expert Steve Hall sat down to discuss one of our most requested topics, pay plans.
Hiring Out of Desperation
Industry veteran, Ronnie Mills, explains the damages hiring out of desperation can cause and how to break the cycle by hiring and retaining top talent.