Articles from Automotive Industry Experts
Articles from Automotive Industry Experts

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Service Advisor with client

3 Ways the Service Drive Can Solve Your Pre-Owned Inventory Problem

WRITTEN BY: Randy Fluharty
Posted on February 21, 2017

Sure, it’s tough to find good used cars for your dealership. But part of the problem, explains NCM expert Randy Fluharty, is that dealers ignore one of their best resources: the service drive.

Rick Wegley 1 AskNCM

#AskNCM: Should We Charge Shop Supplies on Internal Work?

WRITTEN BY: NCM Institute
Posted on June 16, 2016

Who pays the bill for internal shop supplies? Rick Wegley weighs in.