Welcome to NCM!
Manage Your Sales Staff Through CRM Metrics
NCM Moderator, Randy Fluharty, takes a look at best practices for using CRM Metrics to manage your staff.
How to Offset the Impact of Internet Pricing on Used Vehicle Gross Profit
Michael Lynch breaks down multiple used vehicle sales models and how to succeed at both.
Key Processes that Drive Profitability
Chip Maher breaks down some key processes at your dealership to drive profitability
The Dos and Don’ts of Punch Cars
While everyone knows the importance of punch cars, many dealers still haven't optimized them! Learn how with this great advice from expert Lee Michaelson.
Prepare to Profit: UV Reconditioning Trends
Take a look with expert Steve Kain at average reconditioning trends in the industry to take your UV business to the next level.