Articles from Automotive Industry Experts
Articles from Automotive Industry Experts

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Manage Your Sales Staff Through CRM Metrics

Manage Your Sales Staff Through CRM Metrics

WRITTEN BY: Randy Fluharty
Posted on February 28, 2019

NCM Moderator, Randy Fluharty, takes a look at best practices for using CRM Metrics to manage your staff.

How to Offset the Impact of Internet Pricing on Used Vehicle Gross Profit

How to Offset the Impact of Internet Pricing on Used Vehicle Gross Profit

WRITTEN BY: Michael Lynch
Posted on January 10, 2019

Michael Lynch breaks down multiple used vehicle sales models and how to succeed at both.

chip-maher

Key Processes that Drive Profitability

WRITTEN BY: Chip Maher
Posted on November 19, 2018

Chip Maher breaks down some key processes at your dealership to drive profitability

Cars in lot

The Dos and Don’ts of Punch Cars

WRITTEN BY: Lee Michaelson
Posted on September 27, 2018

While everyone knows the importance of punch cars, many dealers still haven't optimized them! Learn how with this great advice from expert Lee Michaelson.

Car in shop

Prepare to Profit: UV Reconditioning Trends

WRITTEN BY: Steve Kain
Posted on June 28, 2018

Take a look with expert Steve Kain at average reconditioning trends in the industry to take your UV business to the next level.