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NCM Announces NCM OnDemand Auto Dealership Virtual Training

"The genesis of NCM OnDemand came as a result of client feedback via our NCM Institute Training Preference Surveys," said NCM President and CEO, Paul Faletti Jr. "For the past several years our clients' preference for an effective online training solution that would supplement and support their NCM Institute training experience has been growing steadily."

NCM Announces the Expansion of its Travel Solutions Division With the Addition of Tom Simone

Tom Simone has joined NCM Associates as a travel consultant for its Travel Solutions division, the company announced today. Simone has 29 years of experience in the travel industry in a variety of positions, with specialization in private air charters, destination clubs and international travel for corporate and leisure travelers.

NCM Announces the Graduates of its Fourth GMEP Graduating Class

NCM Associates recently concluded another series of General Management Executive Program sessions and rewarded 21 graduating managers with their certificates of completion at a dinner reception in Kansas City. "It is our honor to assist in th eprofessional development of yet another class of impressive managers and up-and-coming dealership leaders," said NCM CEO and President, Paul Faletti Jr.

Michael Antzas and Lycia Jedlicki Join NCM® Associates Auto Dealer 20 Groups Division

NCM Associates today announced that Michael Antzas and Lycia Jedlicki have joined NCM Associates as the company’s newest executive conference moderators for its 20 Groups division. Michael and Lycia are both experienced retail automotive professionals, having been successful car dealership operators for many years before making the decision to serve their former retail dealership peers via NCM’s pioneering dealer-to-dealer Benchmark® for Success 20 Groups program.

NCM Sponsors NABD East 2013; Gene Daughtry to Speak on Buy Here, Pay Here Benchmarks and Trends, Reconditioning

As a platinum sponsor of the NABD East Coast Conference in New Orleans November 3-5, 2013, NCM Associates is looking forward to meeting with attending Buy Here, Pay Here dealers and franchise automotive dealers attending the conference to learn about BHPH best practices and to hear from industry experts on the opportunities and challenges to operators in BHPH today. NCM BHPH industry specialist Gene Daughtry will present two educational sessions during the event.

NCM Announces DealerTrack DMS Integration with AXCESSA™ Auto Dealership Data Management Platform

NCM CEO and President Paul Faletti Jr. recently announced the completion of a joint development effort in a client communication stating, “The Reverse Risk engineering team, creators of NCM axcessa, recently completed full, authorized integration with DealerTrack DMS. The DealerTrack team was a pleasure to work with and we are excited to offer this integrated solution to our clients. The powerful combination of DealerTrack DMS and NCM axcessa allows for unprecedented dealership analytics, reporting and intelligence that will assist in driving profitability and creating a culture of total transparency and accountability.”

NCM Consulting Division Expands to Meet Auto Dealer Demand for In-Dealership Support

NCM Associates, a leading provider of automotive 20 groups, in-dealership retail consulting, management training, and operations Benchmark® analysis services to franchise, independent and Buy Here, Pay Here auto dealers, today announced it has hired two new associates to serve its retail automotive clientele. Lee Michaelson and Robert Crocker have joined NCM’s Retail Operations Consulting division under Paul Stowe’s direction. The two newest NCM associates each have deep retail automotive management experience and join NCM to meet the need for increasing demand for NCM’s in-dealership consulting services.

NCM and DrivingSales University Announce Auto Dealership Training Alliance

NCM Associates is a leading management training service provider to franchised and independent auto dealers and today announced a new alliance with DrivingSales University (DSU), an online learning platform for automotive dealerships focusing on profit-building Internet sales and marketing strategies. The alliance provides a discounted web-based training solution to NCM client dealerships with access to over 250 training sessions and an avenue for certification on Internet marketing and Internet lead handling processes, and offers a recurring monthly discount on new DSU subscription plans.

NCM Adds 8-Hour Profit Improvement Programs Focused on Auto Dealership Used Vehicle and Fixed Operations Departments

NCM Associates today announced its new one-day operational review format for automotive dealership fixed operating departments as an additional option under its “38 in 8” in-dealership consulting program. The new service, which is designed for automotive dealers who desire immediate progress in departmental dealership profitability, was designed in response to observations made by NCM’s automotive retail operations specialists who identified trends in the fixed operating departments that could be addressed quickly and effectively by using a very structured, collaborative approach resulting in a customized action plan and management commitments to ensure desired outcomes are achieved.

NCM Institute Adds Classes to its Suite of Automotive Dealership Management Training Programs

NCM Associates ( through its NCM Institute division, has announced the addition of several new training classes to its automotive retail management training portfolio, with six classes in disciplines new to the Institute, including Express Service Management levels I & II, Parts and Accessories Management levels I & II, Collision Center Management, and Sales and Management Compensation. The classes will be rolled out through the remainder of 2013, with the first sessions of Express Service Management launching in May.