Develop and Train to Retain Your Best
Develop and Train to Retain Your Best

Leadership Program

The Leadership Program is designed to help attendees develop and enhance dealership culture, improve hiring practices, and manage company expectations by combining three great courses.

Comprised of Effective Leadership, Hiring Top Talent, and Success-Driven Pay Plans, this suite of classes will teach students how to find and attract quality team members, compensate them appropriately, and lead them to success.

Save $885 with this package!

Purchase all three courses, Effective Leadership, Hiring Top Talent, and Success-Driven Pay Plans, to receive the discounted rate. Call 866-756-2620 to register.

This class went above and beyond my expectations, with 20 years in an industry that is at a major turning point, it is good to know there are people with their minds on the future.

Montana Novacek, Sales Manager, Don Hattan Chevrolet

For those who think it’s about where to post your jobs, think again! It's a holistic approach to developing a process for attracting, hiring, and keeping the right people for the right jobs. The improvement in our bottom line says it all.

Lori Morris, Director of Operations, Stanley Auto Group

I don't believe that any manager can stay informed, up-to-date, or be better prepared for the future without some form of training like this.

Bob Williams, Fixed Operations Director, Land Rover Las Vegas
Effective Leadership

NCMi's Effective Leadership course focuses on development of leadership skills and how to enhance them. The course will cover accountability management, workforce planning, coaching your team, and much more. By understanding the concepts presented, you will become more consistent in your leadership style which will help you guide your team to a higher level of performance.

In this course, students will experience instructor-led interactive discussion, department analysis tools, and classroom lecture.

Class Length: 1 ½ days

Key Objectives & Competencies:

  • Develop and enhance dealership culture using a “Best Practices” checklist
  • Improve your hiring practices through the Perfect 4-Step Interview Question
  • Did It Today (DIT) sheets that will assist in managing expectations throughout your organization
  • Create organization charts, job descriptions, and schedule regular one-on-one meetings

Requirements:
None
Recommended for:
Departmental Managers, Planned Succession Personnel, General Managers, COOs, Managing Partners, and Dealer Principals
Date/Location:
Check back for future dates.
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Hiring Top Talent

Hiring Top Talent is designed for those who recruit, interview, hire, on-board, and review staff. This course will show students how to determine what the job entails, create a job description that accurately reflects required skills and expected performance, and find the most qualified candidates. Most importantly, students will learn how to conduct a thorough, in-depth interview using a proven set of interview questions that go beyond “Tell me about yourself.” The interview question set will generate an accurate picture of the candidate’s strengths, weaknesses, thinking styles, values, and what they can contribute to your dealership.

In this course, students will experience instructor-led interactive discussion, department analysis tools, and classroom lecture.

Class Length: 1 ½ days

Key Objectives & Competencies:

  • Find and attract quality candidates
  • Determine a candidate’s true talents and match them to job descriptions
  • Define job requirements so candidates know exactly what the position requires
  • Conduct a thorough interview so you’ll know exactly how a candidate will perform on the job before you hire him/her
  • Create detailed reference check questions that help you understand what a candidate has done in the past and how they’re likely to perform in the future

Requirements:
None
Recommended for:
General Managers, Departmental Managers, Members of the Human Resources Team, and anyone involved in the hiring process
Date/Location:
Check back for future dates.
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Success-Driven Pay Plans

No pay plan is a substitute for sound management; but the right plan, coupled with the right management focus, will produce the desired results.

In this course, you’ll learn the strategies and methods used to develop sales and management pay plans for both variable and fixed operations that motivate effectively, fairly, and produce increased bottom line results—for the employee and your dealership. In this course, you will also learn how to reduce turnover of valuable employees.

Students will experience instructor-led interactive discussion, department analysis tools, and classroom lecture.

Class Length: 1 ½ days

Key Objectives & Competencies:

  • Develop and implement pay plans for BDC/internet coordinators, service advisors, parts counter personnel, general sales managers, and many more
  • Create a plan that motivates employees to achieve superior performance and leave average behind
  • Develop a personal accountability management program

Requirements:
None
Recommended for:
Human Resources, Compensation Managers, and Management Staff
Date/Location:
Check back for future dates.
LEARN MORE
Package Cost: $3,000

Call the NCM Institute at 866-756-2620 for more information or to register.