Mark Shackelford

Instructor

mshackelford@ncm20.com

A former car dealer and automotive sales consultant, Mark Shackelford brings his retail background to bear as an instructor for the NCM Institute Center for Automotive Retail Excellence. As an NCM 20 Group moderator and consultant, his knowledge of today’s retail operating environment remains sharp, and he effectively transfers that knowledge in the classroom as part of the NCM Institute faculty. Mark is ASTD certified in Training and Design Learning.

Mark serves as an Instructor for: