#AskNCM: What Are the KPIs I Need for a Good Collision Center?

If your dealership is investing in a collision center, you need the right numbers to accurately gauge its success. Expert Steve Hall shares what your labor gross profit margin, production per total employee, and other metrics should average to create a high-performing department.

Get more tips to improve your collision center’s profits. Have another question for the experts at #AskNCM? Email us at [email protected]!