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Don't Let Your First Impression Be Your Last Impression
WRITTEN BY: STEVE HALL

What does a new customer see when they pull into your dealership? You only have one chance at a first impression. Make sure it’s a good one with these tips from our expert.

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The Importance of Employee, Vendor, and Dealer Loyalty
WRITTEN BY: JOE BASIL

One outcome of the COVID-19 pandemic is the reconciliation of loyalty levels between vendors, dealers, and their employees. See how these three relationships can affect long-term brand image and overall dealership performance.

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Is Your Dealership Making the Right First Impression on New Employees?
WRITTEN BY: BERNIE CLEMENT

If you want to be an employer of choice for top talent, you need to create a world-class first impression. Your onboarding process can improve new employee buy-in, satisfaction, and ultimately turnover in your dealership.

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Challenge Yourself to Be a Mosquito in Bed
WRITTEN BY: PAUL FALETTI JR

NCM Associates always strives to punch above our weight when it comes to impact of our charitable efforts. President, Paul Faletti, Jr. shares how we will expand our impact through three new strategic giving initiatives.

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