Helping Each Other Succeed Every Day

We owe our success to our people, our solutions, and clients like you
We owe our success to our people, our solutions, and clients like you

Success through accountability.

NCM Associates is a 100% employee-owned company proudly serving thousands of new and pre-owned automotive dealers, OEMs, and business operators in more than 20 other industries throughout North America. Since our founding in 1947, we've worked tirelessly to create solutions and hone best practices to help our clients be more profitable and nimble when times are good, while preparing them for challenging economic conditions. We thrive on providing 360° solutions that put clients on the path to sustained growth through accountability.

Working with the NCM organization has upped our game! Any dealer also interested in increasing sales and profits while reducing expenses should seriously consider joining an NCM 20 Group.

Andy Graff, Vice President Sales, Galpin Motors, Inc.

I was so impressed with Mark’s knowledge and commitment to helping me that I hired him to do a full analysis of our expenses … [and] reached out for advice from BDC management to personnel.

Angela Killinger, Director of Facilities and Human Relations, Joyce Koons Honda

The wealth of information in the monthly composite is endless. We are able to compare ourselves to industry benchmarks and tweak our business as necessary to become more profitable and stable.

John Rockwell, Owner, Automotive Financial Services

The combined experience of NCM's facilitators puts their training on a whole other level!

Patrick Giambrone, General Sales Manager, McKinnon Toyota

NCM 20 Groups

The hallmarks of an NCM 20 Group, a peer learning concept, hold true today as they did in 1947, when we founded it: have open and honest conversations about your operations using data, share strategies and best practices with non-competing peers, and hold one another accountable for success. From dealer 20 Groups to non-automotive performance 20 Groups, our criteria will ensure you're matched to the right group.

Automotive Consulting Services

Our retail automotive coaches provide holistic, in-dealership consultations, bringing their expertise and fresh insights to review your numbers with NCM Benchmark comparison data, discuss processes, and develop a custom action plan to improve overall performance. 

Benchmark Comparison Tools

NCM Business Intelligence services incorporate our industry-recognized benchmarks in innovative, online data management tools that help track your operational and financial progress against others. This includes our cloud-based, state-of-the-art auto dealer software solutions:  axcessa, LiveAudit, and HealthCheck.

Automotive Training Programs

The NCM Institute delivers more than 25 fixed ops, variable ops, and executive courses to dealership teams, and on behalf of OEMs, across the US and Canada. From automotive dealer training to service advisor training, by offering custom content and an annual training subscription, we make it easy and cost-effective to educate and develop your entire staff.

Travel Services

Whether you need to go to a convention, OEM meeting, to see family or the beach, we offer comprehensive travel services so you can focus on what’s truly important—your family and your business.

Business woman with glasses smiling
Committed to your success.

Success happens when you assemble the right team—one that understands the benchmark numbers and the realities of your industry, and will hold you accountable to both. When you become an NCM client, you receive the full attention of our 115+ employee-owners dedicated to one thing—your success.

70 Innovative Yrs
115 Professionals
100% Employee-Owned
20 Group Founders

Explore Articles from Industry Experts

News+Views
Tom Richards joins NCM as VP of Labs and Software Solutions.
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NCM Offers LiveAudit, The Ultimate Expense Management Tool.
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NCM provides 20 Group clients a free AutoTrader composite.
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