Privacy Policy

Last Updated November 1, 2012

NCM Associates is committed to protecting your privacy. This Statement of Privacy applies to the NCM Associates public Website. This statement governs the data collection, processing and usage practices of NCM Associates. By using the NCM Associates public Website, you consent to the data practices described in this statement.

Website Collection and Use Practices

NCM Associates may collect (voluntarily and involuntarily) personally identifiable information such as your e-mail address, name, company name, home and/or work address and/or telephone number of our Website users in the manner and for the purposes explained in this policy.

In the event that you contact us through the Website, we may request that you provide additional User Information relevant to the support requested by you. Users are under no obligation to provide such information. However, we cannot guarantee that we can provide support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to information drawn from such communications, for statistical and/or reference purposes.

Social Media (Features) and Widgets:

Our Website includes Social Media Features, such as the Facebook Like button and Widgets, such as the “Share this” button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Links to Other Websites

Our Site includes links to other Websites whose privacy practices may differ from those of NCM Associates. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Website you visit.


With your consent we may post your testimonial along with your name and company affiliation.

Public Forums:

Our Website offers publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through NCM Associates public message boards, blogs, or forums, this information may be collected and used by others.

Use of your Personal Information

NCM Associates collects and uses your personal information to operate the NCM Associates Website and deliver the information and services you have requested. NCM Associates may also use your personally identifiable information to inform you of other products or services available from NCM Associates and its affiliates. NCM Associates may also contact you via voluntary surveys to conduct research about your opinion of current services or of potential new services. You will always have the option to unsubscribe (see “To Unsubscribe from NCM Associates” below.)

NCM Associates does not sell, rent or lease its customer lists to third parties in which we do not have a formal agreement to provide services to NCM Associates and our customers or prospects. NCM Associates does not share personally identifiable information except as described in this policy. NCM Associates may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, some of your unique personally identifiable information (name, address, telephone number) may be transferred to the third party for the purposes of contacting you about that offering. In addition, NCM Associates may share data with trusted partners to help us perform statistical analysis, send you email or postal mail on our behalf, provide customer support, or arrange for deliveries or contact you based on your interest to receive such communications. Such third parties are prohibited from using your personal information except to provide these services to NCM Associates, and they are required to maintain the confidentiality of your information.

General Privacy Practices

Tracking Technologies

Log Files

NCM Associates also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites using log files.

There is also information about your computer hardware and software that is automatically collected by NCM Associates. This information can include: your IP address; browser type; domain names; access times; and referring Website addresses. This information is used by NCM Associates for the operation of services, to maintain quality of the services, and to provide general statistics regarding use of the NCM Associates Website. For these purposes, we do link this automatically-collected data to personally identifiable information such as name, email address, address, and phone number.


The NCM Associates Website may employee (or our third party advertising partner may employ) "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize NCM Associates pages, or register with NCM Associates site or services, a cookie helps NCM Associates to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same NCM Associates Website, the information you previously provided can be retrieved, so you can easily use the NCM Associates features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NCM Associates services or Websites you visit. NCM Associates keeps track of the Websites and pages you visit within NCM Associates, in order to determine what NCM Associates services are the most popular. This data is used to deliver customized content and advertising within NCM Associates to customers whose behavior indicates that they are interested in a particular subject area.

Flash Cookies and Other Third Party Tracking Technologies

The Adobe Flash Player (and similar applications) uses technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your Web browser. This technology creates locally stored objects that are often referred to as "Flash cookies."

We may employ (or our third party advertising partner may employ) flash cookies. The Adobe Flash Player (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your Web browser. This technology creates locally stored objects that are often referred to as "Flash cookies." You may access flash cookie management tools from Adobe’s Website directly.

Clear Gifs (Web Beacons/Web Bugs)

We may employ (or our third party advertising partner may employ) a software technology called “clear gifs” (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective.

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. We tie the information gathered by clear gifs to our customers’ personally identifiable information. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”

Legal Disclaimer

NCM Associates will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on NCM Associates or the site; (b) protect and defend the rights or property of NCM Associates (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of NCM Associates, or the public.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, request deletion on our site by emailing us at to our Privacy team. We will respond to all access requests within 30 days. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, while verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the NCM Associates Website.

If you provide NCM Associates with user information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records
  • To opt out of being solicited by this Website or third parties

To exercise any of these rights, please contact us at

Security of your Personal Information

No method of safeguarding information is 100% secure. NCM Associates uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. NCM Associates secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive personal information (such as a credit card number) is collected on our site and/or transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

International Use

The NCM Website is hosted in the United States. If you use the NCM site from any other region with laws governing data collection and use that may differ from U.S. law, please note that by providing Personal Information under this Privacy Policy, you consent to the use of Personal Information in accordance with this Privacy Policy and the transfer of your Personal Information to the United States.

Data Retention

We may retain your information indefinitely. If you wish to request that we no longer use your information to communicate with you or provide you services contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to this Statement

NCM Associates will occasionally update this Statement of Privacy to reflect company and customer feedback. NCM Associates encourages you to periodically review this Statement to be informed of how NCM Associates is protecting your information. When such a change is made, we will update the "Last Updated" date above. We encourage you to periodically review this page for the latest information on our privacy practices.

To Unsubscribe from NCM Associates

You may unsubscribe from NCM Associates marketing communications by clicking on the “unsubscribe” link located on the bottom of the company’s emails. Additionally, you may unsubscribe by contacting NCM Associates Marketing Communications department at or by phone at 800.756.2620.

Contact Information

NCM Associates welcomes your comments regarding this Statement of Privacy. If you believe that NCM Associates has not adhered to this Statement, please contact NCM Associates at We will use commercially reasonable efforts to promptly determine and remedy the problem. NCM Associates is located at 10551 Barkley Street, Suite 200, Overland Park, KS 66212. We can be reached by phone at 1.800.756.2620.