Develop and Train to Retain Your Best
Develop and Train to Retain Your Best

Used Vehicle Management II: Strategies

In part two of three in our Used Vehicle Management Program, instructors will present the advanced knowledge and skills you need to maximize your used vehicle department. You will come away with an understanding of what it takes to shape organizational excellence and demonstrate the competencies that are critical for your success. This course will provide you with valuable knowledge in the areas of eCommerce and marketing.

After a student completes Used Vehicle Management I: Foundation, they become eligible to attend Used Vehicle Management II: Strategies. This course will take a deeper dive into specific topics from the first course, along with introducing some new topics. Not unlike course one, course two will utilize Guarantee of Action (GOA) plans to provide a roadmap for improvement that is individualized for each student.

In this course, students will experience instructor-led interactive discussion, department analysis tools, and classroom lecture.

Class Length: 2 days

Key Objectives & Competencies:

  • How to manage the metrics for opportunities to do business (OTDB)
  • Maximize internet effectiveness for your used vehicle department
  • Forecasting and managing profitability
  • Determine percentage of salesperson self-generated leads, inbound internet leads, inbound phone leads, and walk-in customers
  • Increase number of customers by aligning inventory to their needs
  • Create and market your unique selling proposition (USP) and develop a value folder

*New Virtual Training Sessions Now Available for This Course*

Save by Bundling
Save thousands when you purchase more than one course within any applicable multi-part program!

Used Vehicle Management II: Strategies

$1,795 | Per Seat
Used Vehicle Management I: Foundation
Recommended for:
Used Vehicle Managers, General Sales Managers, and General Managers

Course Dates & Availability

October 21-23, 2020 Kansas City, MO Available
December 16-18, 2020 Kansas City, MO Available

Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.

I have been in the business 18+ years, and I wish I could have attended this training along time ago.

Frank Duran, Manager, Little Apple Toyota Honda

This class was by far the best, and most professional, training I have ever had. NCMi kept the course festive and very informative. The best instructors I have had in my 28 years in the business.

T.D. Townsend, New Car Sales Director, Phil Long Ford of Chapel Hill

I am confident, after taking these courses, that our used vehicle department will finally be a profit center for our dealership and not the hole in the boat.

William Robertson, Used Vehicle Sales Manager, Bill Robertson Nissan
Cancellation Policy: More than 15 days, but less than 30 days, prior to session, 25% of the tuition will be forfeited unless rescheduled for another date within 6 months. Less than 15 days prior to session, 50% of tuition will be forfeited unless rescheduled for another date within 6 months. Non-attendance without prior notification* or failure to attend the course within 6 months will result in full forfeiture of funds.
*Must call by 2:00PM CST the Friday before the class begins.