Sales Consultant II

NCMi's Sales Consultant II course continues building on the foundations from Sales Consultant I, focusing on helping both new and experienced salespeople develop the skills and work habits that lead to predictable, consistent growth. Sales Consultant II has been designed to improve a salesperson’s inbound and outbound phone skills, but also introduces modern, digital techniques that are required to compete in today’s automotive landscape – including texting, email, and video. In the retail automotive environment, the sales consultant is an essential piece in the sales process.

By learning and implementing the key procedures, best practices, and strategies that are proven to work in any marketplace, your team will be prepared to move more units while growing their earning potential. Our courses are designed to promote interaction between veteran instructors and your industry peers. We believe this environment ensures all students get the personalized attention they need to retain the critical skills necessary to succeed back at the dealership. In this course, students will experience interactive, instructor-led discussions, participate in interactive role playing and group activities, and learn how to master the art of new and used vehicle sales. Introductory pricing of $599 available for a limited time.

  • Live Session 1: Mastering Your Phone Skills
  • Live Session 2: Hitting Your Sales Goals in a Digital Age

To maximize your learning from this course, both live sessions are recommended. Individual sessions are available for purchase, contact our team for more details.

Session Length:Two Weekly, Live Sessions

Key Objectives & Competencies:

  • Developing and utilizing word tracks
  • Effective phone communication skills that drive sales
  • Modern communication techniques
  • Sales processes and systems for any dealership size
  • Digital lead handling
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Sales Consultant II

$599 | Per Seat
Recommended for:
Sales Consultants, Assistant Sales Managers, Internet Sales Consultants, Sales Managers

Session Dates & Availability

Call the NCM Institute at 866-756-2620  or complete this form  for more information or to register.

Cancellation Policy: More than 15 days, but less than 30 days, prior to session, 25% of the tuition will be forfeited unless rescheduled for another date within 6 months. Less than 15 days prior to session, 50% of tuition will be forfeited unless rescheduled for another date within 6 months. Non-attendance without prior notification* or failure to attend the course within 6 months will result in full forfeiture of funds.
*Must call by 2:00PM CST the Friday before the class begins.