Communication is a critical skill in any line of work. The ability to quickly and effectively relay information to your team is invaluable to businesses of all shapes and sizes. As anyone who has worked in a dealership will tell you, this is especially true when it comes to managers on both the fixed and variable sides of the business. Your dealership managers need to act as a cohesive unit. Otherwise, your team members will not all be pulling in the same direction to reach the goals set forth in the business. If this sounds familiar, how exactly do you approach fixing this problem?
In this #AskNCM video, expert Steve Hall shares his experience working with general managers, service managers, parts managers, collision center managers, and express service managers to perfect their practical communication skills.
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