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Creating the Customer Experience: Do You Have "It?"
WRITTEN BY: GEORGE GOWEN

Successful dealers of the future will be those who create a customer-driven process. But what kind of process does the customer want? Expert George Gowen has the answer.

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Change Your Mindset & Change Your Dealership
WRITTEN BY: STEVE KAIN

Expert Steve Kain shares three ways to increase dealership morale and profits!

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Is Training Your Staff a High Priority? It Should Be.
WRITTEN BY: CHRIS KAHRS

Stop ignoring your biggest asset ... training! NCM's Chris Kahrs digs into why training is so important and how it can pay off in your business.

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Hiring, Training, and Retention, OH MY!
WRITTEN BY: KAYLEE SCHIRMER

NCM's 360-degree approach to helping your dealership succeed is the focus of this blog by client services and meeting coordinator Kaylee Schirmer. Check it out!

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