In most dealerships, the CRM tool is a mystery. In fact, most CRM tool vendors report that clients regularly use less than 20% of the available tools and reports! NCM expert, Rick Wegley, tells you his tips for getting the most from your expensive CRM system. The first step is figuring out the questions to ask your vendor, so you get the training to access the functions you need.
Are you facing challenges with your CRM? Tell us below. Want to #AskNCM a question? Email us at firstname.lastname@example.org!